I made the switch to Tello and it went surprisingly well. I was able to purchase a plan and set up the eSIM on my phone with just one minor hiccup. Initially, it said my phone didn’t support the eSIM, but after waiting a bit, it started working on its own.
I tested it by calling my dad’s landline in the U.S., and the call went through without issues. Next, I’m going to try porting my existing Skype number over to Tello. If that works, I’m hoping I’ll be able to receive my bank’s SMS code during next month’s transfer.
Important to note: You need to be connected to WiFi for the free calls and texts to work. The plan I chose doesn’t include mobile data but does offer unlimited calls and texts for about $12/month. It’s a bit more expensive than Skype, but I call my dad often, so it’s worth it to me. They also offer cheaper plans and pay-as-you-go options.
If you’re considering this:
- Tello assigns you a U.S. number based on the address you provide during signup.
- The setup was relatively simple—even for someone who isn’t very tech-savvy.
- You do need a compatible phone; you can check your phone’s compatibility directly on their website.
Ported my Skype number in just three minutes—smooth and fast. It’s already showing up on my Tello account. I set up voicemail without any issues too. Next step is testing whether I can receive my bank’s SMS code during next month’s transfer. Fingers crossed it works, and I can finally stop worrying about Skype abandoning us expats in a cloud of digital dust.
You’ll need an
unlocked phone with eSIM capability, but I was able to purchase a plan and activate the eSIM in about 30 minutes total.
I followed the steps on this page:
https://tello.com/buy/esim. If you scroll to the bottom, you’ll find more detailed instructions and a helpful FAQ section.
It took around 10 minutes for my phone to fully recognize the eSIM. At first, it said it wasn’t working, but after a short wait, it connected, and I was able to make calls. Their customer support was excellent throughout the process. I even managed to port my Skype number to Tello the same day.
A few things to keep in mind:
- You’ll need a WiFi connection to make calls if you’re outside the U.S., since the number you get is U.S.-based.
- Make sure to enable WiFi calling on your phone.
- You’ll need to enter a U.S. address when setting up your Tello account.
So far, I’m really happy with the service. I haven’t tested receiving my bank’s SMS code yet—that’s coming in May—but everything else has worked smoothly. And if you run into trouble, Tello’s support team is quick to respond via email. Don’t hesitate to reach out to them.