Argentina Banks -- Where is Customer Service?

[Content Provider]

I currently receive my American Social Security payments through Macro Bank, but I've noticed a decline in their customer service over the past few months. I'm considering switching banks and would appreciate any recommendations for reliable alternatives. Thank you!"

 

[ElQueso]

I currently receive my American Social Security payments through Macro Bank, but I've noticed a decline in their customer service over the past few months. I'm considering switching banks and would appreciate any recommendations for reliable alternatives. Thank you!"

Go to Banco Galicia. They are the best so far that I have dealt with. I have dealt with a few over the years.

 

[Content Provider]

Thanks, but I have the household checking & savings there and their customer service is not much better than a third-grader.

 

[Uncle Wong]

Thanks, but I have the household checking & savings there and their customer service is not much better than a third-grader.

Do you have to get your Social security into an Argentine bank? This seems risky in the event the sh*t hits the fan. Is that a requirement for your Rentista? Can't you just get it into an American bank account?

 

[earlyretirement]

Go to Banco Galicia. They are the best so far that I have dealt with. I have dealt with a few over the years.

I have Banco Galicia. They are just ok.

Thanks, but I have the household checking & savings there and their customer service is not much better than a third-grader.

Honestly @Content Provider I think all the Argentine banks are terrible. I was with HSBC Premier before they were acquired by Banco Galicia. I got a bit better service as I had a dedicated Premier manager I could call or email or message. But I cancelled that account long before the acquisition. I posted about it many years ago. During COVID they shut down my account and tried to keep the $20,000 USD I had in it. It took me 1.5 years to go to Argentina after COVID and they still didn't want to give me my money. I had to threatened to come back with a news crew and they finally gave me the money after 2 hours of fighting with them.

Since they closed my account and it was 1.5 years I didn't get a bank statement after they closed it. All I had was my last few statements from 1.5 years prior. They actually had the nerve to ask me to "prove that I didn't withdraw it". Crazy. Argentine banks cut differently.

 

[Peabody]

I currently receive my American Social Security payments through Macro Bank, but I've noticed a decline in their customer service over the past few months. I'm considering switching banks and would appreciate any recommendations for reliable alternatives. Thank you!"

I have found the locals banks to be deplorable! @Content Provider why not just have it in the same bank that you do all your personal banking? Is there some disadvantage to using the same bank? Thanks.

 

[CraigM]

I have Banco Galicia. They are just ok.


Honestly @Content Provider I think all the Argentine banks are terrible. I was with HSBC Premier before they were acquired by Banco Galicia. I got a bit better service as I had a dedicated Premier manager I could call or email or message. But I cancelled that account long before the acquisition. I posted about it many years ago. During COVID they shut down my account and tried to keep the $20,000 USD I had in it. It took me 1.5 years to go to Argentina after COVID and they still didn't want to give me my money. I had to threatened to come back with a news crew and they finally gave me the money after 2 hours of fighting with them.

Since they closed my account and it was 1.5 years I didn't get a bank statement after they closed it. All I had was my last few statements from 1.5 years prior. They actually had the nerve to ask me to "prove that I didn't withdraw it". Crazy. Argentine banks cut differently.

Good lord that is terrible Mike. Trust in the banking system is so vital to a functioning economy. How on earth did Argentina dig such a massive hole for itself that this kind of nonsense happens at a major banking institution?